FAQ’s
How quickly will my order take to ship?
1
We aim to get our products to you in 1-2 weeks. However, this is not a promise and delivery times can vary depending on many reasons outside of our control. As we are a small company and are just starting up, we appreciate that the shipping times are a bit longer than expected, but will hopefully shorten as we progress.
What is your Returns Policy?
2
You can get a return within 14 days of the product being delivered to you, but we can not give you a return from damage, rips, or tears because as soon as the product is in your posession, you are liable for it. Check out our full Sale Terms and Policy here.
How can I contact you?
3
You can reach us anytime via our contact page (below) or email (info.shredfactory@gmail.com). We aim to respond quickly - usually within 1-3 business day(s).